Official rules
Regulators and statutes for law and consumer rights.
AMERICAN LOAN & REFINANCE
Financial guidance needs a traceable source, a scoped claim and a correction route. Examples must be marked as examples.
YOUR DECISION
Use the source and date for a material rule; report a page issue with its exact location.
THE DETAILS THAT CHANGE YOUR DECISION
Use primary sources for rules and verified provider terms for offers.
Regulators and statutes for law and consumer rights.
Named issuer's current agreement for amount, cost and timing.
Inputs, arithmetic and exclusions shown beside the result.
THE DETAILS THAT CHANGE YOUR DECISION
A changed rule, fee, product route, provider role or error calls for source and copy review.
Check jurisdiction, product and date.
Keep unsupported values unknown.
Update copy and relevant calculator assumptions after review.
THE DETAILS THAT CHANGE YOUR DECISION
Readers can identify the page and disputed statement without sharing private records.
URL, quote or screen area, and source if available.
Do not include identity or account documents in general contact.
BEFORE YOUR NEXT STEP
Use the lender or servicer named in the agreement for terms, payments and account questions.